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WAYSS is committed to providing quality services and recognises that to achieve this, you need to participate in how the organisation delivers services.

You will be supported to exercise control over your own life and participate in all aspects of the service you receive. You have the right to choose the direction of the service you receive.

You can provide feedback about the service you receive at any time. You can do this on the website or speak to a WAYSS staff member.

WAYSS conducts surveys were we ask your opinion. These are done at different times on a variety of topics

WAYSS runs client forums across its catchment were clients are asked as a group to give their opinions. These are done at various locations and at different times.