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The Emergency Youth Accommodation program is a 10-bed facility located in Dandenong. It provides 24-hour residential support and case management to single young people who are homeless. Residents at EYA can stay for a period of up to six weeks.

EYA is available to receive referrals 24 hours a day, 7 days a week. During normal business hours, referrals are taken through the Youth Intake and Assessment workers at the Dandenong office and the Berwick office.

If you stay at EYA, it is expected that you will make a commitment to engage in some form of education, employment or training. This may include mainstream options, however it may involve volunteer work, participating in community groups or similar options. EYA is dedicated to an individualised response to your needs and will work with you to achieve your goals.

EYA explores whether or not you can safely return to the family home. If it is not possible for a safe return, but there is an option for you to build a healthy relationship with family members, EYA will refer you to a specialist practitioner. This worker will work with both you and your family to help you to understand each other, communicate better and help you to have a positive relationship.

EYA will help you to address your housing needs by discussing your circumstances and trying to find the best option. Staying at EYA is only a short-term option, so working hard toward finding other accommodation is expected and workers will help you with this.

EYA encourages residents to develop independent living skills in a manner suitable to their needs. Such skills include:

  • Cooking
  • Budgeting
  • Washing
  • Cleaning

EYA has resident rights and responsibilities in place and the expectation exists that you will comply with them. These include:

  • To extend respect and courtesy to co-residents, staff and visitors
  • To acknowledge that residents, with staff, will work towards securing safe and affordable accommodation
  • To acknowledge that residents, with staff, will work towards linking in with education, employment and training opportunities
  • To contribute to the overall running of the house
  • To be home by curfew (10pm Sun-Thur, 11:30pm Fri-Sat)

You can contact us yourself or if you have a worker they can refer you.

If it is after normal business hours, you can contact EYA directly by calling 03 9791 5692.

Referrals to EYA can be made by talking to a youth worker at: