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WAYSS respects your right to privacy and the right to have any information about you to be held in confidence.

You have the right to choose what personal information you are prepared to disclose. You are not required to disclose everything to us (although this may have implications for the level of service that can be provided to you).

WAYSS will only collect information necessary to provide an efficient and satisfactory service.

You are entitled to have all information about you treated confidentially and be fully informed about the amount and type of information being held about you at WAYSS, and how it is being stored and used.

The service WAYSS delivers to you is based on freely given informed consent.

Consent means that you have been informed about what you are consenting to, AND that you provide your consent freely, AND that your consent is specific to the issue in discussion, AND that your consent is current and was provided recently.

You will be advised if information relating to you has been collected from other sources.

You have the right to choose to remain anonymous while using this service (although this may have implications for the level of service that can be provided to you).

WAYSS may receive requests for information from Victoria Police, Child Protection or the Courts. The request may come in the form of a subpoena or a verbal request. WAYSS is required to supply information related to ongoing criminal and child protection cases