Stakeholder Survey
 

Thank you for taking the time to fill out this survey.
After each question, please explain the reason for your selection to enable us to evaluate our service further. We appreciate your feedback and welcome all your comments.

1. How often would you have contact with WAYSS? (weekly, monthly etc)

2. What is your relationship with WAYSS?

3. WAYSS staff provided me with clear information about what they could provide for the client or my contact.

Please explain why:

4. WAYSS staff were respectful and courteous.

Please explain why:

5. If WAYSS staff could not assist you/your client they were able to provide further information/referrals.

Please explain why:

6. The response to you/your client was timely and appropriate.

Please explain why:

7. Any ongoing contact with WAYSS staff has been appropriate and relevant to you or your client needs.

Please explain why:

8. Were you satisfied with the contact you had with WAYSS?

Please explain why:

9. What was the greatest benefit you derived from working with WAYSS?

10. How do you believe WAYSS could improve its service?

11. Is there anything you didn't get from your contact with WAYSS that you were looking for?

12. Is there anything you would like to see WAYSS stop doing?

About Yourself

This information will only be used for quality improvement and will not identify individuals or agencies. Your feedback is valuable but if your details are not completed this form will not be sent. This is so we can ensure that feedback is genuine.

Your Name

Agency Name

Phone Number

Email Address